Butterfly Pavilion Updates Timed-Entry Model to Include Self-Guided Tours
July 24, 2020 · Blog
Dear Butterfly Pavilion Community,
Thanks for your support during our first month of operation under COVID-19 guidelines. We’re proud to be a resource for the community to enjoy a day out with loved ones in a safe, educational environment. We’re all operating under a new set of rules, which has been an adjustment, and in general we’ve received great feedback from those who have visited.
One suggestion by our guests is the guided tour model is a bit limiting. So, in order to give you more freedom to explore Butterfly Pavilion at your own pace, we’ve sought and received approval from the County to adjust our operating model. Starting Monday, July 27, 2020, we’ll transition to self-guided tours. We’ll remain on a timed-entry model that admits up to 20 guests every 20 minutes, so be sure to reserve your tickets online because time slots fill up fast! Also, since we won’t be moving you through the experience, we ask that you please limit your time in the facility to 80 minutes so we can manage the number of people in the building at any one time.
You’ve all been doing so great with your masks, and we’ll ask that everyone three and older continue to wear them at all times. And we’ll also remind you to keep your distance from other families, allowing at least six feet of space between groups.
Some of you really liked the interaction with our interpretation staff and volunteers, and those invertebrate experts will still be available to you in every exhibit. We’ll also have butterfly releases every 30 minutes starting at 9:30am and going until 4:30pm. In alignment with state and county health guidelines, Colorado Backyard and the indoor play area remain closed at this time. Butterfly Pavilion’s Discovery Gardens and nature trail are in full bloom and a beautiful outdoor experience this time of year.
This has been a tough time for everyone and I know our staff thrives on the twinkle they see in your eyes and the excitement they hear in your voices. While we’re open at about 25% of normal guest capacity, there’s still a significant gap to manage our zoo and care for all our animals. If you’re able to come see us, that’s great, and if you’re not, please consider giving to the Butterfly Resiliency Fund, purchasing a membership to Butterfly Pavilion, having a birthday party or private event here, or signing up for one of our virtual programs. Anything you can do makes a difference for our team, as we strive to make a difference for our world and each of you.
In health and safety,
Russ Pecoraro
Butterfly Pavilion Vice President of Marketing, Communications and Guest Experience
For more information on timed-entry and our new self-guided experience, please click here.